Community Engagement - Reimagined
Automate your community engagement by sending SMS surveys to your community members, crime victims, witnesses, and others following officer interaction.
We're helping police agencies across America leverage resident feedback. We gather and analyze resident feedback, and then deliver actionable insights that help police leaders, track performance, and connect with their communities like never before.
System Integration
Officer Survey Integrates with your agency’s system.
SMS Surveys
Triggers SMS Surveys based on your needs.
Feedback
Engage in an ongoing feedback conversation, rather than fragmented touchpoints.
Privacy & Security
We've built privacy, end-to-end encryption, and other security features into Officer Survey. Your agency information is never shared with anyone unless required by law.
Track Individual Officer Performance
- See how every officer is performing within the community
- Train officers by leveraging insightful data and save money
- Measure and improve resident interaction
SMS Surveys
Automate your community engagement by proactively soliciting feedback from the community. Analyze results to gain insight into the performance of your officers.
- Increase engagement.
- Measure community satisfaction.
- Monitor, track and improve.
Officer Survey
The most comprehensive and powerful solution yet.
Community Survey
Connect with residents and learn more about local issues.
Employee Survey
Increase engagement, build trust and improve relationship with your officers.
Community Engagement
Engage with residents and discover the needs of your community. Create customizable surveys on any topic and collect ongoing feedback from your community members and improve public perception of policing.
- Encourage civic engagement.
- Build community trust & develop relationships.
- Reduce crime.
- Build safer neighborhoods.
Community Engagement
Officer Survey
Officer Survey
The most comprehensive and powerful tool yet.
Officer Survey allows citizens to provide instant feedback after every dispatched call, traffic stop, and interaction with the responding officers. Identify and correct problematic behaviors by utilizing our proprietary algorithms. Agencies using our solution have seen a 50%+ response rate with an average overall satisfaction rate of 97%.
Benefits:
- Develops the character of every officer in your agency.
- Provides public sentiment score of every officer.
- Alerts Command staff of low-performing officers.
- Improves public perception of your agency.
- Reduces training costs by leveraging data.
- Reduce liability by being proactive.
Employee Engagement
Gather employee feedback and boost employee satisfaction, create surveys on any topic you desire and share it internally.
The average cost to recruit, hire and equip a police officer is nearly $100,000. Protect your investment by listening to your officers and increase engagement. Measure their happiness, understand their pain points, boost morale and productivity.
- Measure officers satisfaction.
- Collect invaluable feedback.
- Build trust within the organization.
- Boost officers morale.
- Encourage engagement.
- Improve agency performance.
- Train better officers.
- Build trust between officers and their supervisors.
Employee Engagement
Campus Police Survey
Campus Police Survey
Conduct campus-wide student satisfaction surveys to learn more about their experiences with the campus police and improve satisfaction.
- Encourage student engagement.
- Build student trust & develop relationships.
- Reduce campus crime.
- Build safer campus grounds
What Police Chiefs are Saying
We held events such as coffee with a cop, but typically see people who were more supportive to law enforcement making it difficult to understand the challenges we faced in other communities. There is a need to get feedback from those we directly interact with during our calls for service: this provides the best way to understand the public’s perception as to how they judged the legitimacy, competency and professionalism of our department.
Very easy to use and easy to set up
Gives us a good understanding of where we can improve, and provides us with a better understanding of how our residents and visitors view our levels of service.
So far, I believe we are on track to rebuilding our community’s trust and I believe adding Officer Survey to our toolbox has been a strong contributor toward accomplishing this goal.
Ease of use and ability to see the reviews as they come in. This is the only platform we looked at.
I would highly recommend other agencies use Officer Survey.
I liked is the ability to set “performance triggers” to help us identify potential struggles our officers may be going through. This aspect is huge in getting our officer’s help.
What Community Members are Saying
Officer Smith was great and provided a lot of help during the situation.
Very kind, caring, informative and professional.
Very professional and polite.
He was fantastic. No complaints.
Officer Mark is always caring and compassionate. He is a true professional.