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The most comprehensive and powerful solution yet.

Agencies that are using Officer Survey have seen a 50% + response rate with an overall satisfaction rate of 97%.

Build trust with community members

Collect instant feedback from citizens after every interaction with the responding officers. Our solution allows police agencies to increase civic engagement while building trust with their communities and improving public perception.

  • Identify concerning behaviors and intervene at the earliest possible stage.
  • See how every officer is interacting with the public.
  • Identify certain behaviors and get officers the right training.
  • Reduce training costs by leverage data.

Talk to people who matter

Find out what citizens really think

See what’s working and what’s not directly from your community members. Quantify performance and make data-driven decisions. Turn a list of questions into intelligent conversions and deliver meaningful results.
  • Easily build dynamic surveys based on your department needs. Or use our thoughtfully prepared survey instantly.
  • Engage with citizens and officers like never before.
Police Feedback

Listen to citizens and officers and build better relationships

  • Create engaging surveys instantly with no coding required.
  • Analyze real time data and deliver measurable impact.
  • Gather and analyze citizens feedback after every call and track officer progress.
  • Export, share, and collaborate with community and officers in real-time.

Get in-depth Analysis in Real-Time

  • Analyze officers feedback, boost confidence, and track progress.
  • Get in-depth analysis on neighborhoods that need special attention.
  • Transform data into knowledge and deliver impactful results.
  • View and track officers and their performances from anywhere at any time.
police officer on ipad

Community Engagement

Connect and engage with community members in a more transparent manner by allowing them to provide feedback about their interaction with the responding officer(s). Building trust and nurturing legitimacy on both sides of the police/citizen divide is the foundational principle underlying the nature of relations between law enforcement agencies and the communities they serve.

Early Intervention

Early intervention is crucial to prevent problems before they escalate. Identifying issues early on and putting the right support in place can greatly improve outcomes. The early intervention tool represents a proactive approach to accountability: a systematic organizational effort to identify problems before they escalate into more serious issues.

Precision Policing

A systematic and proactive approach to identifying problematic areas based on citizens' feedback. Quantify incoming data to reduce crime, hold officers accountable, and increase community trust.

Feedback Data Analytics

Receive in-depth feedback simultaneously after every dispatched call. Analyze the responses and deliver measurable results. Every survey response is linked to the responding officer for transparency and accountability.

Automation

Increase efficiency and automate the process so you can focus on what matters the most.

Share Files

Easily export and share files with command staff and officers with just click of a button.

What Police Chiefs are Saying

We held events such as coffee with a cop, but typically see people who were more supportive to law enforcement making it difficult to understand the challenges we faced in other communities. There is a need to get feedback from those we directly interact with during our calls for service: this provides the best way to understand the public’s perception as to how they judged the legitimacy, competency and professionalism of our department.

Chief Brian Peete
Montpelier City Police Department

Very easy to use and easy to set up

Gives us a good understanding of where we can improve, and provides us with a better understanding of how our residents and visitors view our levels of service.

So far, I believe we are on track to rebuilding our community’s trust and I believe adding Officer Survey to our toolbox has been a strong contributor toward accomplishing this goal.

Chief Jeff C.
Grafton WI Police Department

Ease of use and ability to see the reviews as they come in. This is the only platform we looked at.

I would highly recommend other agencies use Officer Survey.

I liked is the ability to set “performance triggers” to help us identify potential struggles our officers may be going through. This aspect is huge in getting our officer’s help.

What Community Members are Saying

Officer Smith was great and provided a lot of help during the situation.

Very kind, caring, informative and professional.

Very professional and polite.

He was fantastic. No complaints.

Officer Mark is always caring and compassionate. He is a true professional.

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